Our vision is for a resident-led enterprise recognised as a centre of excellence, where resident-managed estates in Lambeth work together with a shared commitment to providing good, modern housing and excellent housing services.

Uniting the individual resident-managed estates and harnessing their expertise and independence, the strong framework of URH will reflect and sustain the individual strengths of each of its members.

URH will support diverse, vibrant and successful communities by supporting each resident-managed estate to continue making its own decisions and deliver services that focus on the real needs and aspirations of their residents.

What is a tenant management organisation?

A tenant management organisation (TMO) is a means by which council tenants, leaseholders and freeholders can collectively take on responsibility for managing their homes (also referred to as a resident management organisation (e.g. Blenheim Gardens RMO and Waltham RMO), an estate management board (e.g. Loughborough EMB), resident management committee (e.g. Roupell Park RMC).

The resident members of the TMO create an independent legal body and usually elect a tenant-led management committee to run the organisation. The TMO can then enter into a legal management agreement (contract) with the landlord. The TMO is paid annual management and maintenance allowances in order to carry out the management duties that are delegated to them.

The services managed by the TMO vary with local circumstances but may include day-to-day repairs, allocations and lettings, tenancy management, cleaning and caretaking.