Publications

Annual report

The URH 2010-2011 Annual Report

Tenancy Agreement

Policies

  • Access and customer care policy
  • Anti-social behaviour
  • Compensation
  • Domestic violence
  • Fire safety
  • Harrassment
  • Health and safety
  • Income collection
  • Repairs and maintenance

Strategies

  • Communications
  • Community empowerment
  • Equalities and diversity
  • Procurement
  • Resident involvement

Leaflets

  • Gas
  • Asbestos
  • Damp
  • What is a tenant management organisation
  • Your rights as a council tenant
  • Allocations and choice based lettings
  • Rents and service charges explained
  • Parking permits and regulations summary
  • Home insurance and its importance
  • Diversity for TMO residents

'URH news'

Forms

Your right to information

Freedom of Information Request

The Freedom of Information Act 2000 gives you right of access to information produced in the course of URH's work.

There are exemptions to this right. In particular, data about living identifiable people ('personal data') continues to be covered by the Data Protection Act and is not generally publicly available except to the "subject" of the data - that is, the person who the data is about.

If you have a simple request for information, one that you think will be satisfied by reference to a single record or document , you may simply contact the council by any medium to ask for it (just as you have been able to in the past) rather than make a formal request. We endeavour to answer these 'general enquiries' in ten days rather than the 20 days allowed for formal Freedom of Information requests.

If you want to formally ask URH for information, use this form to help us find what you want:

Freedom of Information Request form (MSWord 63KB)

Lambeth Council's Freedom of Information page.